How do I change my password? Open the menu by clicking your name, located in the top right corner of your energy platform. Select Account. Input...
What carbon emissions factors are in your energy platform? As a default, we use the emissions factors that are published by the UK government. We store these values historically...
Where are my old reports? All reports from your previous platform have been retained in your energy platform under the Static Reports section.
How do I schedule a report to email? We are currently building an enhanced scheduling functionality to allow the user unmatched control over the automation of their reports...
Do you have any webinars? For a ten minute overview of your energy platform – watch the video below. We will be running live webinars...
Why does my Dashboard load the previous month when run on the 1st of the month? The Dashboard automatically opens to your most recent month. However, when you sign in on the 1st of the month,...
How do we forecast the data on the Dashboard? For Year and Month reports that include the current month, you’ll find forecasted data in the Dashboard that allows you...
Can the Dashboard be run on my whole company? Yes. The Dashboard can be run on any number of sites or meters. To run this for your whole company,...